Restoring Files that were Backed Up Using HP Recovery Manager (Windows)You can also contact HP support for assistance. If you have not previously done one now is a good time. While doing the recovery there is an option to back up your personal files. I would suggest performing system factory reset will put the computer back to the original factory settings in this way all corrupted and outdated software will be removed. I appreciate your efforts to try and resolve the issue. It's beyond ridiculous that I have a wad of paper taped over the you for posting back. If anyone can help, I would appreciate it.
And because of that, won't let me install the latest driver. So Windows is not allowing me to uninstall the driver that it thinks is installed. So I went to Add/Remove and found the "Synaptics Clickpad Driver Driver", and tried to uninstall, and received this error message: Well that is weird, because there is no driver installed per Device Manager. I then tried to download and install the latest Synaptics Touchpad Driver from the HP driver area for my laptop model: sp8984.exeīut then I got an error message that a newer driver is installed(?): Now, I have no touchpad driver, not even the default MS driver. This time when I tried to rollback the update the driver just disappeared. I was able to rollback the driver update, and Synaptics driver reappeared.
Initially a major Win10 update overwrote my Synaptics TP driver.
Note that the double tap doesn't turn it off either (how could it, with the driver missing?).
So now I have a piece of paper taped over the touchpad because HP's fancy touchpad design, didn't include a hardware button to turn it off. Which is a pain, because I like the ability to toggle between the mouse and touchpad, but even better I like the feature of turning off the touchpad when a mouse connection is detected. My Synaptics touchpad driver disappeared.